Showbie had 3 outages in the last 2 years totaling 19h 58m of downtime — averaging 0.1 incidents per month.
There were 3 Showbie outages since June 16, 2025 totaling 19h 58m of downtime. Each is summarised below — incident details, duration, and resolution information.
Showbie is experiencing issues. Our team is working to resolve these issues. We are sorry for the impact this is having on our end-users and appreciate your patience.
Showbie is online and this issue has now been resolved. Thank you for your patience.
Our main cloud hosting provider Amazon Web Services (AWS) is experiencing an outage impacting areas of the Showbie App.
AWS has identified the issue. You can view the details for AWS investigation and recovery efforts live on their status page located at: https://health.aws.amazon.com/health/status
AWS has fixed the issue and we are seeing significant signs of recovery. Requests are succeeding but there are still slowness issues as our instances scale up.
AWS is still investigating the root cause of network connectivity issues. The Showbie App is still unstable and users are experiencing intermittent availability.
AWS has fixed the issue and we are seeing early signs of recovery. Requests are succeeding but there are still slowness issues as our instances scale up.
Showbie is online and this issues have now been resolved. Thank you for your patience.
Showbie is experiencing issues with some users reporting issues saving annotations. Our team is working to resolve these issues. We are sorry for the impact this is having on our end-users and appreciate your patience.
Showbie is online and this issue has now been resolved. Thank you for your patience.
A system scaling issue occurred impacting Showbie Core resulting in the site becoming unresponsive and users being unable to save annotations. The auto scaling scripts were updated to ensure this does happen again.