Shotstack incident

[Maintenance] Rendering reliability improvements

Minor Ongoing View vendor source →

Shotstack is currently experiencing a minor incident, which began 2d ago. The vendor's full update timeline is below.

Started
Aug 11, 2026, 06:00 PM UTC
Resolved
Ongoing
Duration
● 2d 4h
Detected by Pingoru
Aug 11, 2026, 06:00 PM UTC

Update timeline

  1. monitoring Aug 11, 2026, 06:00 PM UTC

    Status: SCHEDULED Scheduled: Tue, 11 Aug 2026 18:00:00 GMT → Tue, 11 Aug 2026 21:00:00 GMT Affected: All monitors We're rolling out a series of improvements to make rendering more reliable and consistent. Rendering will remain available during the update. You may notice slightly longer queue times for a short period while the changes are being deployed. No action is required. This update includes: Improved rendering reliability and overall stability. Better handling of complex and long-running renders. Clearer error messages to help identify and resolve rendering issues more quickly. Reliability improvements for audio synchronization, captions, and asset processing. Faster recovery during periods of increased demand, helping maintain more consistent render performance.