Redirector 5xx errors (EU region)
Timeline · 1 update
- resolved Apr 15, 2026, 04:54 PM UTC
This incident has been resolved. Investigating - We are currently investigating this issue.
Short.io Outage History
Short.io is up right nowShort.io had 12 outages in the last 2 years totaling 7h 27m of downtime — averaging 0.5 incidents per month.
There were 12 Short.io outages since July 19, 2025 totaling 7h 27m of downtime. Each is summarised below — incident details, duration, and resolution information.
Degraded Performance
Timeline · 4 updates
- resolved Mar 31, 2026, 07:06 PM UTC
This incident has been resolved.
- monitoring Mar 31, 2026, 08:44 PM UTC
A fix has been implemented and we are monitoring the results.
- identified Mar 31, 2026, 10:22 PM UTC
The issue has been identified and a fix is being implemented.
- investigating Apr 01, 2026, 12:00 AM UTC
We are currently investigating this issue.
Redirector 5xx errors
Timeline · 1 update
- resolved Mar 23, 2026, 12:28 PM UTC
This incident has been resolved.
DDoS attack
Timeline · 3 updates
- resolved Mar 11, 2026, 01:28 PM UTC
This incident has been resolved.
- monitoring Mar 11, 2026, 01:42 PM UTC
We are currently monitoring this issue.
- investigating Mar 11, 2026, 01:56 PM UTC
We are currently investigating this issue.
Temporary redirects outage
Timeline · 1 update
- resolved Dec 22, 2025, 06:00 PM UTC
This incident has been resolved.
Asia Pacific CDN update
Asia/pacific region redirector is experiencing issues
Timeline · 1 update
- resolved Nov 04, 2025, 01:58 PM UTC
This incident has been resolved.
AU redirector is experiencing issues
Timeline · 1 update
- resolved Oct 28, 2025, 03:22 PM UTC
This incident has been resolved.
Rerouting of US region redirects to EU region
Timeline · 2 updates
- resolved Oct 20, 2025, 09:29 PM UTC
This incident has been resolved.
- monitoring Oct 21, 2025, 06:29 AM UTC
AWS Global Accelerator rerouted all redirects to EU and Australia regions. All links work, but a bit slower (extra 500ms latency)
Major incident, which affected both redirects, dashboard, API, customer support and status page
Timeline · 1 update
- resolved Oct 20, 2025, 07:18 AM UTC
Our hosting provider AWS had a major incident with DynamoDB in their primary region, which affected other their services (almost every AWS service was affected). What was affected: * Short links are stored in DynamoDB, so our service had full downtime * We use Intercom for customer support, which is hosted by AWS and it had full downtime, so our support engineers weren’t able to help you * We use Atlassian Statuspage for this status page, they had full downtime, so we could not update status page to mention this incident * We were locked out of our AWS account and were not able to make any changes Within 24 hours we will release our plan how we can prevent such widespread incident from happening
Redirector module malfunctioning
Timeline · 3 updates
- resolved Oct 08, 2025, 12:29 PM UTC
This incident has been resolved.
- monitoring Oct 08, 2025, 12:29 PM UTC
A fix has been implemented and we are monitoring the results.
- investigating Oct 08, 2025, 12:29 PM UTC
We are currently investigating this issue.
Partial outage of statistics data (older than 30 days)
Timeline · 3 updates
- resolved Jul 19, 2025, 06:17 PM UTC
This incident has been resolved.
- monitoring Jul 19, 2025, 06:17 PM UTC
Data retrieval works, there is a statistics delay around 2 hours. Catchup ETA is around 15 minutes
- identified Jul 19, 2025, 06:17 PM UTC
The issue has been identified and a fix is being implemented.