Short.io Outage History

Short.io is up right now

Pingoru has recorded 44 incidents for Short.io: 19 in the last 12 months and 6 in the last 90 days.

Source: shortiostatus.com

44incidents recorded
19last 12 months
6last 90 days
3 hourstypical duration
Incidents per month
024MayJunJulAugSepOct3
Share of hours with an open incident, any severity
0%50%100%MayJunJulAugSepOct0%
Pingoru began tracking Short.io in May 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
May 202600 of 744 (0%)
June 202616 of 720 (1%)
July 2026325 of 744 (3%)
August 202615 of 744 (1%)
September 202628 of 720 (1%)
October 202632 of 525 (0%)

Incidents, newest first

Minor October 15, 2026 API degraded performance 2h 1m

Started Oct 15, 2026, 03:00 PM UTC· resolved Oct 15, 2026, 05:01 PM UTC

  1. resolved Oct 15, 2026, 03:00 PM UTC

    This incident has been resolved.

  2. monitoring Oct 15, 2026, 03:40 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. identified Oct 15, 2026, 04:20 PM UTC

    The issue has been identified and a fix is being implemented.

  4. investigating Oct 15, 2026, 05:01 PM UTC

    We are currently investigating this issue.

Read the full incident report →

Minor October 13, 2026 Statistics (US) disruption 3m

Started Oct 13, 2026, 02:34 PM UTC· resolved Oct 13, 2026, 02:37 PM UTC

  1. resolved Oct 13, 2026, 02:34 PM UTC

    This incident has been resolved. US statistics are operating normally.

  2. investigating Oct 13, 2026, 02:37 PM UTC

    US statistics are disrupted, we are investigating the issue.

Read the full incident report →

Minor October 13, 2026 Statistics (US) elevated error rate 13m

Started Oct 13, 2026, 01:35 PM UTC· resolved Oct 13, 2026, 01:48 PM UTC

  1. resolved Oct 13, 2026, 01:35 PM UTC

    This incident has been resolved. US statistics are responding normally.

  2. investigating Oct 13, 2026, 01:48 PM UTC

    US statistics frequently return 500 errors, we are investigating the issue.

Read the full incident report →

Major September 28, 2026 API module (api.short.io) outage 2h 37m

Started Sep 28, 2026, 02:02 PM UTC· resolved Sep 28, 2026, 04:40 PM UTC

  1. identified Sep 28, 2026, 04:40 PM UTC

    The issue has been identified and a fix is being implemented.

  2. investigating Sep 28, 2026, 04:40 PM UTC

    We are currently investigating this issue.

  3. investigating Sep 28, 2026, 04:40 PM UTC

    We are currently investigating this issue.

Read the full incident report →

Minor September 15, 2026 GEO targeting module malfunction 5h 20m

Started Sep 15, 2026, 07:45 AM UTC· resolved Sep 15, 2026, 01:05 PM UTC

  1. identified Sep 15, 2026, 07:45 AM UTC

    The issue has been identified and a fix is being implemented.

  2. investigating Sep 15, 2026, 07:45 AM UTC

    We are currently investigating this issue.

  3. identified Sep 15, 2026, 11:18 AM UTC

    The issue has been identified and a fix is being implemented.

  4. investigating Sep 15, 2026, 01:05 PM UTC

    We are currently investigating this issue.

Read the full incident report →

Minor August 24, 2026 Increased error rate for API 4h 53m

Started Aug 24, 2026, 04:00 PM UTC· resolved Aug 24, 2026, 08:53 PM UTC

  1. monitoring Aug 24, 2026, 04:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  2. identified Aug 24, 2026, 04:00 PM UTC

    The issue has been identified and a fix is being implemented.

  3. investigating Aug 24, 2026, 04:00 PM UTC

    We are currently investigating this issue.

  4. investigating Aug 24, 2026, 08:53 PM UTC

    We are currently investigating this issue.

Read the full incident report →

Major July 24, 2026 Clickstream module partial outage 12h 16m

Started Jul 24, 2026, 06:20 PM UTC· resolved Jul 25, 2026, 06:36 AM UTC

  1. investigating Jul 24, 2026, 06:20 PM UTC

    We are currently investigating this issue.

  2. monitoring Jul 24, 2026, 10:25 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. identified Jul 25, 2026, 02:30 AM UTC

    The issue has been identified and a fix is being implemented.

  4. investigating Jul 25, 2026, 06:36 AM UTC

    We are currently investigating this issue.

Read the full incident report →

Major July 24, 2026 Statistics module partial outage 1h 7m

Started Jul 24, 2026, 01:53 PM UTC· resolved Jul 24, 2026, 03:00 PM UTC

  1. investigating Jul 24, 2026, 01:53 PM UTC

    We are currently investigating this issue.

  2. monitoring Jul 24, 2026, 02:15 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. identified Jul 24, 2026, 02:37 PM UTC

    The issue has been identified and a fix is being implemented.

  4. investigating Jul 24, 2026, 03:00 PM UTC

    We are currently investigating this issue.

Read the full incident report →

Major July 16, 2026 api.short.cm partial outage (pre-2020 API endpoint) 5h 34m

Started Jul 16, 2026, 11:00 AM UTC· resolved Jul 16, 2026, 04:34 PM UTC

  1. identified Jul 16, 2026, 11:00 AM UTC

    The issue has been identified and a fix is being implemented.

  2. investigating Jul 16, 2026, 11:00 AM UTC

    We are currently investigating this issue.

  3. identified Jul 16, 2026, 02:42 PM UTC

    The issue has been identified and a fix is being implemented.

  4. investigating Jul 16, 2026, 04:34 PM UTC

    We are currently investigating this issue.

Read the full incident report →

Minor June 30, 2026 2% 504 error rate for API and Short.io website 12h 3m

Started Jun 30, 2026, 05:45 PM UTC· resolved Jul 01, 2026, 05:48 AM UTC

  1. investigating Jun 30, 2026, 09:37 PM UTC

    We are currently investigating this issue.

  2. monitoring Jun 30, 2026, 10:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. identified Jun 30, 2026, 10:24 PM UTC

    The issue has been identified and a fix is being implemented.

  4. investigating Jun 30, 2026, 10:48 PM UTC

    We are currently investigating this issue.

Read the full incident report →

Minor April 15, 2026 Redirector 5xx errors (EU region) 6m Redirects

Started Apr 15, 2026, 04:54 PM UTC· resolved Apr 15, 2026, 05:00 PM UTC

  1. resolved Apr 15, 2026, 04:54 PM UTC

    This incident has been resolved. Investigating - We are currently investigating this issue.

Read the full incident report →

Minor March 31, 2026 Degraded Performance 4h 54m Redirects, API, Dashboard

Started Mar 31, 2026, 07:06 PM UTC· resolved Apr 01, 2026, 12:00 AM UTC

  1. resolved Mar 31, 2026, 07:06 PM UTC

    This incident has been resolved.

  2. monitoring Mar 31, 2026, 08:44 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. identified Mar 31, 2026, 10:22 PM UTC

    The issue has been identified and a fix is being implemented.

  4. investigating Apr 01, 2026, 12:00 AM UTC

    We are currently investigating this issue.

Read the full incident report →

Minor March 23, 2026 Redirector 5xx errors 2m Redirects

Started Mar 23, 2026, 12:28 PM UTC· resolved Mar 23, 2026, 12:30 PM UTC

  1. resolved Mar 23, 2026, 12:28 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 11, 2026 DDoS attack 28m Redirects

Started Mar 11, 2026, 01:28 PM UTC· resolved Mar 11, 2026, 01:56 PM UTC

  1. resolved Mar 11, 2026, 01:28 PM UTC

    This incident has been resolved.

  2. monitoring Mar 11, 2026, 01:42 PM UTC

    We are currently monitoring this issue.

  3. investigating Mar 11, 2026, 01:56 PM UTC

    We are currently investigating this issue.

Read the full incident report →

Major December 22, 2025 Temporary redirects outage 4m Redirects

Started Dec 22, 2025, 06:00 PM UTC· resolved Dec 22, 2025, 06:05 PM UTC

  1. resolved Dec 22, 2025, 06:00 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 4, 2025 Asia/pacific region redirector is experiencing issues 1h 47m

Started Nov 04, 2025, 01:58 PM UTC· resolved Nov 04, 2025, 03:45 PM UTC

  1. resolved Nov 04, 2025, 01:58 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 28, 2025 AU redirector is experiencing issues 6m

Started Oct 28, 2025, 03:22 PM UTC· resolved Oct 28, 2025, 03:28 PM UTC

  1. resolved Oct 28, 2025, 03:22 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 20, 2025 Rerouting of US region redirects to EU region 9h

Started Oct 20, 2025, 09:29 PM UTC· resolved Oct 21, 2025, 06:29 AM UTC

  1. resolved Oct 20, 2025, 09:29 PM UTC

    This incident has been resolved.

  2. monitoring Oct 21, 2025, 06:29 AM UTC

    AWS Global Accelerator rerouted all redirects to EU and Australia regions. All links work, but a bit slower (extra 500ms latency)

Read the full incident report →

Major October 20, 2025 Major incident, which affected both redirects, dashboard, API, customer support and status page 1h 42m API, Dashboard

Started Oct 20, 2025, 07:18 AM UTC· resolved Oct 20, 2025, 09:00 AM UTC

  1. resolved Oct 20, 2025, 07:18 AM UTC

    Our hosting provider AWS had a major incident with DynamoDB in their primary region, which affected other their services (almost every AWS service was affected). What was affected: * Short links are stored in DynamoDB, so our service had full downtime * We use Intercom for customer support, which is hosted by AWS and it had full downtime, so our support engineers weren’t able to help you * We use Atlassian Statuspage for this status page, they had full downtime, so we could not update status page to mention this incident * We were locked out of our AWS account and were not able to make any changes Within 24 hours we will release our plan how we can prevent such widespread incident from happening

Read the full incident report →

Minor October 8, 2025 Redirector module malfunctioning –

Started Oct 08, 2025, 12:29 PM UTC· resolved Oct 08, 2025, 12:29 PM UTC

  1. resolved Oct 08, 2025, 12:29 PM UTC

    This incident has been resolved.

  2. monitoring Oct 08, 2025, 12:29 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. investigating Oct 08, 2025, 12:29 PM UTC

    We are currently investigating this issue.

Read the full incident report →

Major July 19, 2025 Partial outage of statistics data (older than 30 days) –

Started Jul 19, 2025, 06:17 PM UTC· resolved Jul 19, 2025, 06:17 PM UTC

  1. resolved Jul 19, 2025, 06:17 PM UTC

    This incident has been resolved.

  2. monitoring Jul 19, 2025, 06:17 PM UTC

    Data retrieval works, there is a statistics delay around 2 hours. Catchup ETA is around 15 minutes

  3. identified Jul 19, 2025, 06:17 PM UTC

    The issue has been identified and a fix is being implemented.

Read the full incident report →

Major June 10, 2025 Click tracking partial outage –

Started Jun 10, 2025, 08:59 PM UTC· resolved Jun 10, 2025, 08:59 PM UTC

  1. resolved Jun 10, 2025, 08:59 PM UTC

    This incident has been resolved.

  2. monitoring Jun 10, 2025, 08:59 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. investigating Jun 10, 2025, 08:59 PM UTC

    We are currently investigating this issue.

Read the full incident report →

Minor April 21, 2025 Statistics slowdown –

Started Apr 21, 2025, 12:47 PM UTC· resolved Apr 21, 2025, 12:47 PM UTC

  1. resolved Apr 21, 2025, 12:47 PM UTC

    This incident has been resolved.

  2. monitoring Apr 21, 2025, 12:47 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. identified Apr 21, 2025, 12:47 PM UTC

    Due to emergency maintenance requests to statistics produce timeouts

Read the full incident report →

Minor April 16, 2025 Dashboard, API, URL redirector – API, Dashboard

Started Apr 16, 2025, 07:54 AM UTC· resolved Apr 16, 2025, 07:54 AM UTC

  1. resolved Apr 16, 2025, 07:54 AM UTC

    This incident has been resolved.

  2. monitoring Apr 16, 2025, 07:54 AM UTC

    A fix has been implemented and we are monitoring the results.

Read the full incident report →

Major April 9, 2025 API partial outage – API

Started Apr 09, 2025, 06:15 PM UTC· resolved Apr 09, 2025, 06:15 PM UTC

  1. resolved Apr 09, 2025, 06:15 PM UTC

    This incident has been resolved.

  2. investigating Apr 09, 2025, 06:15 PM UTC

    We are currently investigating this issue.

Read the full incident report →