Short.io Outage History

Short.io is up right now

Short.io had 18 outages in the last 2 years totaling 48h 52m of downtime — averaging 0.7 incidents per month.

There were 18 Short.io outages since October 8, 2025 totaling 48h 52m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://shortiostatus.com

Major September 28, 2026

API module (api.short.io) outage

Detected by Pingoru
Sep 28, 2026, 02:02 PM UTC
Resolved
Sep 28, 2026, 04:40 PM UTC
Duration
2h 37m
Timeline · 3 updates
  1. identified Sep 28, 2026, 04:40 PM UTC

    The issue has been identified and a fix is being implemented.

  2. investigating Sep 28, 2026, 04:40 PM UTC

    We are currently investigating this issue.

  3. investigating Sep 28, 2026, 04:40 PM UTC

    We are currently investigating this issue.

Read the full incident report →

Minor September 15, 2026

GEO targeting module malfunction

Detected by Pingoru
Sep 15, 2026, 07:45 AM UTC
Resolved
Sep 15, 2026, 01:05 PM UTC
Duration
5h 20m
Timeline · 4 updates
  1. identified Sep 15, 2026, 07:45 AM UTC

    The issue has been identified and a fix is being implemented.

  2. investigating Sep 15, 2026, 07:45 AM UTC

    We are currently investigating this issue.

  3. identified Sep 15, 2026, 11:18 AM UTC

    The issue has been identified and a fix is being implemented.

  4. investigating Sep 15, 2026, 01:05 PM UTC

    We are currently investigating this issue.

Read the full incident report →

Minor August 24, 2026

Increased error rate for API

Detected by Pingoru
Aug 24, 2026, 04:00 PM UTC
Resolved
Aug 24, 2026, 08:53 PM UTC
Duration
4h 53m
Timeline · 4 updates
  1. monitoring Aug 24, 2026, 04:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  2. identified Aug 24, 2026, 04:00 PM UTC

    The issue has been identified and a fix is being implemented.

  3. investigating Aug 24, 2026, 04:00 PM UTC

    We are currently investigating this issue.

  4. investigating Aug 24, 2026, 08:53 PM UTC

    We are currently investigating this issue.

Read the full incident report →

Major July 24, 2026

Clickstream module partial outage

Detected by Pingoru
Jul 24, 2026, 06:20 PM UTC
Resolved
Jul 25, 2026, 06:36 AM UTC
Duration
12h 16m
Timeline · 4 updates
  1. investigating Jul 24, 2026, 06:20 PM UTC

    We are currently investigating this issue.

  2. monitoring Jul 24, 2026, 10:25 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. identified Jul 25, 2026, 02:30 AM UTC

    The issue has been identified and a fix is being implemented.

  4. investigating Jul 25, 2026, 06:36 AM UTC

    We are currently investigating this issue.

Read the full incident report →

Major July 24, 2026

Statistics module partial outage

Detected by Pingoru
Jul 24, 2026, 01:53 PM UTC
Resolved
Jul 24, 2026, 03:00 PM UTC
Duration
1h 7m
Timeline · 4 updates
  1. investigating Jul 24, 2026, 01:53 PM UTC

    We are currently investigating this issue.

  2. monitoring Jul 24, 2026, 02:15 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. identified Jul 24, 2026, 02:37 PM UTC

    The issue has been identified and a fix is being implemented.

  4. investigating Jul 24, 2026, 03:00 PM UTC

    We are currently investigating this issue.

Read the full incident report →

Major July 16, 2026

api.short.cm partial outage (pre-2020 API endpoint)

Detected by Pingoru
Jul 16, 2026, 11:00 AM UTC
Resolved
Jul 16, 2026, 04:34 PM UTC
Duration
5h 34m
Timeline · 4 updates
  1. identified Jul 16, 2026, 11:00 AM UTC

    The issue has been identified and a fix is being implemented.

  2. investigating Jul 16, 2026, 11:00 AM UTC

    We are currently investigating this issue.

  3. identified Jul 16, 2026, 02:42 PM UTC

    The issue has been identified and a fix is being implemented.

  4. investigating Jul 16, 2026, 04:34 PM UTC

    We are currently investigating this issue.

Read the full incident report →

Minor June 30, 2026

2% 504 error rate for API and Short.io website

Detected by Pingoru
Jun 30, 2026, 05:45 PM UTC
Resolved
Jul 01, 2026, 05:48 AM UTC
Duration
12h 3m
Timeline · 4 updates
  1. investigating Jun 30, 2026, 09:37 PM UTC

    We are currently investigating this issue.

  2. monitoring Jun 30, 2026, 10:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. identified Jun 30, 2026, 10:24 PM UTC

    The issue has been identified and a fix is being implemented.

  4. investigating Jun 30, 2026, 10:48 PM UTC

    We are currently investigating this issue.

Read the full incident report →

Minor April 15, 2026

Redirector 5xx errors (EU region)

Detected by Pingoru
Apr 15, 2026, 04:54 PM UTC
Resolved
Apr 15, 2026, 05:00 PM UTC
Duration
6m
Timeline · 1 update
  1. resolved Apr 15, 2026, 04:54 PM UTC

    This incident has been resolved. Investigating - We are currently investigating this issue.

Read the full incident report →

Minor March 31, 2026

Degraded Performance

Detected by Pingoru
Mar 31, 2026, 07:06 PM UTC
Resolved
Apr 01, 2026, 12:00 AM UTC
Duration
4h 54m
Timeline · 4 updates
  1. resolved Mar 31, 2026, 07:06 PM UTC

    This incident has been resolved.

  2. monitoring Mar 31, 2026, 08:44 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. identified Mar 31, 2026, 10:22 PM UTC

    The issue has been identified and a fix is being implemented.

  4. investigating Apr 01, 2026, 12:00 AM UTC

    We are currently investigating this issue.

Read the full incident report →

Minor March 11, 2026

DDoS attack

Detected by Pingoru
Mar 11, 2026, 01:28 PM UTC
Resolved
Mar 11, 2026, 01:28 PM UTC
Duration
—
Timeline · 3 updates
  1. resolved Mar 11, 2026, 01:28 PM UTC

    This incident has been resolved.

  2. monitoring Mar 11, 2026, 01:42 PM UTC

    We are currently monitoring this issue.

  3. investigating Mar 11, 2026, 01:56 PM UTC

    We are currently investigating this issue.

Read the full incident report →

Minor October 20, 2025

Rerouting of US region redirects to EU region

Detected by Pingoru
Oct 20, 2025, 09:29 PM UTC
Resolved
Oct 20, 2025, 09:29 PM UTC
Duration
—
Timeline · 2 updates
  1. resolved Oct 20, 2025, 09:29 PM UTC

    This incident has been resolved.

  2. monitoring Oct 21, 2025, 06:29 AM UTC

    AWS Global Accelerator rerouted all redirects to EU and Australia regions. All links work, but a bit slower (extra 500ms latency)

Read the full incident report →

Major October 20, 2025

Major incident, which affected both redirects, dashboard, API, customer support and status page

Detected by Pingoru
Oct 20, 2025, 07:18 AM UTC
Resolved
Oct 20, 2025, 07:18 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Oct 20, 2025, 07:18 AM UTC

    Our hosting provider AWS had a major incident with DynamoDB in their primary region, which affected other their services (almost every AWS service was affected). What was affected: * Short links are stored in DynamoDB, so our service had full downtime * We use Intercom for customer support, which is hosted by AWS and it had full downtime, so our support engineers weren’t able to help you * We use Atlassian Statuspage for this status page, they had full downtime, so we could not update status page to mention this incident * We were locked out of our AWS account and were not able to make any changes Within 24 hours we will release our plan how we can prevent such widespread incident from happening

Read the full incident report →

Minor October 8, 2025

Redirector module malfunctioning

Detected by Pingoru
Oct 08, 2025, 12:29 PM UTC
Resolved
Oct 08, 2025, 12:29 PM UTC
Duration
—
Timeline · 3 updates
  1. resolved Oct 08, 2025, 12:29 PM UTC

    This incident has been resolved.

  2. monitoring Oct 08, 2025, 12:29 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. investigating Oct 08, 2025, 12:29 PM UTC

    We are currently investigating this issue.

Read the full incident report →