SHOPLINE incident

[HK&TW] ApplePay 交易失敗

Minor Resolved View vendor source →

SHOPLINE experienced a minor incident on May 2, 2023 affecting [TW] SHOPLINE Payments - Apple Pay and [HK] SHOPLINE Payments - Apple Pay, lasting 20m. The incident has been resolved; the full update timeline is below.

Started
May 02, 2023, 03:16 PM UTC
Resolved
May 02, 2023, 03:36 PM UTC
Duration
20m
Detected by Pingoru
May 02, 2023, 03:16 PM UTC

Affected components

[TW] SHOPLINE Payments - Apple Pay[HK] SHOPLINE Payments - Apple Pay

Update timeline

  1. identified May 02, 2023, 03:16 PM UTC

    自 22:20 開始 ApplePay 交易失敗，技術團隊正在排除問題。

  2. identified May 02, 2023, 03:18 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring May 02, 2023, 03:28 PM UTC

    目前確認是 ApplePay 系統故障，交易逐漸回穩 請參考： https://www.apple.com/support/systemstatus/

  4. resolved May 02, 2023, 03:36 PM UTC

    This incident has been resolved.