SHOPLINE experienced a major incident on November 16, 2023 affecting Message Center, lasting 1h 6m. The incident has been resolved; the full update timeline is below.
Affected components
Message Center
Update timeline
- identified Nov 16, 2023, 02:27 AM UTC
https://metastatus.com/messenger from Nov 16 2023 7:17 AM GMT+8
- resolved Nov 16, 2023, 03:33 AM UTC
Send API has been restored. This issue should now be resolved. Thank you for your patience. Nov 16 2023 11:28 AM GMT+8