SHOPLINE incident

[Shoplytics] 因第三方資料處理平台故障，12/1 19:00 ~ Shoplytics 數據延遲

Minor Resolved View vendor source →

SHOPLINE experienced a minor incident on December 1, 2023 affecting SHOPLINE Shoplytics, lasting 8h 50m. The incident has been resolved; the full update timeline is below.

Started
Dec 01, 2023, 03:15 PM UTC
Resolved
Dec 02, 2023, 12:05 AM UTC
Duration
8h 50m
Detected by Pingoru
Dec 01, 2023, 03:15 PM UTC

Affected components

SHOPLINE Shoplytics

Update timeline

  1. identified Dec 01, 2023, 03:10 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Dec 01, 2023, 03:15 PM UTC

    系統監控 Shoplytics 若欲查看 12/1 19:00 ~ 22:00 期間數據有延遲的狀況。

  3. resolved Dec 02, 2023, 12:05 AM UTC

    12/2 02:13 已排除問題，目前數據已正常更新。