SHOPLINE incident

[All Region][Shoplytics] Shoplytics、顧客分群數據延遲

Minor Resolved View vendor source →

SHOPLINE experienced a minor incident on August 29, 2024 affecting SHOPLINE Shoplytics, lasting 1h 11m. The incident has been resolved; the full update timeline is below.

Started
Aug 29, 2024, 07:17 AM UTC
Resolved
Aug 29, 2024, 08:28 AM UTC
Duration
1h 11m
Detected by Pingoru
Aug 29, 2024, 07:17 AM UTC

Affected components

SHOPLINE Shoplytics

Update timeline

  1. identified Aug 29, 2024, 07:17 AM UTC

    Shoplyitcs 以及 顧客分群功能數據延遲中，可能導致目前數據顯示或搜尋結果不準確，工程團隊緊急排查中

  2. resolved Aug 29, 2024, 08:28 AM UTC

    16:20 經緊急修復後，目前數據已恢復正常更新。