SHOPLINE incident

[All Region][Admin] 商店後台受部分防毒軟體影響，可能有開啟緩慢或無法進入之情形

Minor Resolved View vendor source →

SHOPLINE experienced a minor incident on December 27, 2024 affecting SHOPLINE Admin Panel, lasting 5h 15m. The incident has been resolved; the full update timeline is below.

Started
Dec 27, 2024, 02:59 AM UTC
Resolved
Dec 27, 2024, 08:14 AM UTC
Duration
5h 15m
Detected by Pingoru
Dec 27, 2024, 02:59 AM UTC

Affected components

SHOPLINE Admin Panel

Update timeline

  1. identified Dec 27, 2024, 02:59 AM UTC

    商店後台受部分防毒軟體影響，若有使用防毒軟體，可能導致商店後台開啟緩慢等問題，如有發現此情況，請聯絡線上顧問協助排查狀況。

  2. identified Dec 27, 2024, 03:02 AM UTC

    已向防毒軟體單位申訴。

  3. monitoring Dec 27, 2024, 03:34 AM UTC

    防毒軟體回報誤判，防毒軟體資料庫逐步更新中，無法進入的狀況將會在一段時間內被解決。

  4. resolved Dec 27, 2024, 08:14 AM UTC

    已排除問題