Shipwire incident
Basic Authentication will be disabled for Shipwire REST APIs on January 19, 2026
Shipwire is currently experiencing a minor incident, which began 404d ago. The vendor's full update timeline is below.
Update timeline
- identified Sep 12, 2025, 10:12 PM UTC
As part of our ongoing security enhancements, we will be disabling Basic Authentication in our Production/Live environment on January 19, 2026. To avoid service disruption, please update your integrations to use ShipwireKey for authentication. You can find implementation details and guidance here: https://www.shipwire.com/developers/getting-started/ . To ensure a smooth transition, Basic Auth will also disabled in our Beta environment in the coming weeks. We will provide a separate post for the Beta environment in the near future. If you have any questions or encounter issues, please reach out to Shipwire Customer Care at [email protected]
- monitoring Sep 16, 2025, 12:48 PM UTC
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