Shipwire incident

UPS and FedEx Additional Handling - Cubic Volume

Minor Ongoing View vendor source →

Shipwire is currently experiencing a minor incident affecting FedEx and UPS, which began 336d ago. The vendor's full update timeline is below.

Started
Nov 19, 2025, 02:52 PM UTC
Resolved
Ongoing
Duration
● 336d 1h
Detected by Pingoru
Nov 19, 2025, 02:52 PM UTC

Affected components

FedExUPS

Update timeline

  1. investigating Nov 19, 2025, 02:52 PM UTC

    UPS: On January 26, 2026, UPS plans to remove the Length+Girth threshold and replace it with Cubic Volume (8,640 cubic inches for additional handling, 17,280 cubic inches for oversize). FedEx: Effective Jan. 12, 2026, a cubic volume criterion to Additional Handling Surcharge — Dimension, and both a cubic volume and a weight criterion to Oversize Charge, in addition to existing criteria. With these changes: Additional Handling Surcharge — Dimension will apply to any package with a cubic volume greater than 10,368 cubic inches (cubic volume = length x width x height) Oversize Charge will apply to any package with a cubic volume greater than 17,280 cubic inches (cubic volume = length x width x height) Oversize Charge will apply to any package that has an actual weight greater than 110 lbs.

  2. identified Nov 19, 2025, 02:53 PM UTC

    Status correction.