ShipRush incident

Labels not sent to the Web Toolbox

Minor Resolved View vendor source →

ShipRush experienced a minor incident on June 11, 2025 affecting ShipRush Web, lasting 52m. The incident has been resolved; the full update timeline is below.

Started
Jun 11, 2025, 02:03 PM UTC
Resolved
Jun 11, 2025, 02:56 PM UTC
Duration
52m
Detected by Pingoru
Jun 11, 2025, 02:03 PM UTC

Affected components

ShipRush Web

Update timeline

  1. identified Jun 11, 2025, 02:03 PM UTC

    There is currently an issue that is preventing users from having their labels properly sent to their toolbox for printing. Development is aware of the issue and working to resolve it now.

  2. monitoring Jun 11, 2025, 02:31 PM UTC

    A fix has been made for this concern. It may require exiting and restarting your ShipRush Web Toolbox from the PC system tray, or a simple shutdown and restart of the PC. Development is monitoring performance now.

  3. resolved Jun 11, 2025, 02:56 PM UTC

    This issue should now be resolved. If you are seeing trouble with your toolbox still, please try a shutdown and restart of your shipping computer, then try again.