ShipRush experienced a minor incident on September 3, 2025 affecting Carrier Functionality, lasting 1h 28m. The incident has been resolved; the full update timeline is below.
Affected components
Carrier Functionality
Update timeline
- identified Sep 03, 2025, 04:05 PM UTC
WWEX Servers are currently experiencing an outage, causing various timeouts and errors for many shippers, including those shipping in ShipRush. WWEX support is aware of the issue and working to resolve it quickly. We will post updates here as they are available.
- resolved Sep 03, 2025, 05:33 PM UTC
This issue should now be resolved, please reach out to support if you have any further trouble.