ShippyPro incident

DHLConnect: label creation temporarily unavailable

Critical Ongoing View vendor source →

ShippyPro is currently experiencing a critical incident affecting DHLConnect, which began 3d ago. The vendor's full update timeline is below.

Started
Aug 10, 2026, 09:13 AM UTC
Resolved
Ongoing
Duration
● 2d 14h
Detected by Pingoru
Aug 10, 2026, 09:13 AM UTC

Affected components

DHLConnect

Update timeline

  1. investigating Aug 10, 2026, 09:13 AM UTC

    The service is experiencing some outages, your orders might be impacted.

  2. monitoring Aug 10, 2026, 02:12 PM UTC

    Our developers have implemented a resolutive fix, please re-elaborate the orders in error to generate the labels. We will keep the situation monitored.