ShippyPro incident

BRT labels in error: "Unable to ship to chosen Network/destination"

Major Resolved View vendor source →

ShippyPro experienced a major incident on June 23, 2026 affecting BRT, lasting 6d 20h. The incident has been resolved; the full update timeline is below.

Started
Jun 23, 2026, 01:38 PM UTC
Resolved
Jun 30, 2026, 10:36 AM UTC
Duration
6d 20h
Detected by Pingoru
Jun 23, 2026, 01:38 PM UTC

Affected components

BRT

Update timeline

  1. identified Jun 23, 2026, 01:38 PM UTC

    We are aware of an issue affecting all BRT orders with DPD network, receiving error "Unable to ship to chosen Network/destination" - We have reached out to the carrier, we will get back to you as soon as we receive further feedback.

  2. resolved Jun 30, 2026, 10:36 AM UTC

    This incident has been resolved.