ShippyPro incident
UPSv2: label creation temporarily unavailable
ShippyPro experienced a critical incident on June 22, 2026 affecting UPSv2, lasting 7d 12h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 22, 2026, 08:03 PM UTC
The service is experiencing some outages, your orders might be impacted.
- identified Jun 23, 2026, 07:14 AM UTC
The carrier is currently investigating and actively working to resolve the problem on their end. We are monitoring the situation closely and will provide further updates as soon as new information becomes available.
- monitoring Jun 23, 2026, 05:20 PM UTC
The UPSv2 service has been fully restored. It is now possible to create connections with UPS accounts again, and label generation is once again fully operational.
- resolved Jun 30, 2026, 08:51 AM UTC
The carrier is now operational again. In case you still have some orders in error, reelaborate them to obtain the shipping labels.