ShippyPro incident

Degraded Performance on a selection of carriers

Minor Resolved View vendor source →
Started
Apr 14, 2026, 03:42 PM UTC
Resolved
Apr 14, 2026, 06:38 PM UTC
Duration
2h 55m
Detected by Pingoru
Apr 14, 2026, 03:42 PM UTC

Update timeline

  1. identified Apr 14, 2026, 03:42 PM UTC

    We're aware of degraded performance for some carriers. Our team has identified the issue and is actively working to resolve it. You may notice slight delays on the affected carriers, but the majority of services remain fully operational. We'll post updates as we progress toward full restoration. Thank you for your patience.

  2. identified Apr 14, 2026, 04:55 PM UTC

    We've identified the root cause of the problem on the carriers and are currently deploying a fix We'll share another update shortly once the rollout is complete

  3. resolved Apr 14, 2026, 06:38 PM UTC

    The fix has been successfully deployed, and all carriers are now operating normally

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