ShippyPro incident

DHL Connect label creation temporarily unavailable

Major Resolved View vendor source →

ShippyPro experienced a major incident on April 24, 2026 affecting DHLConnect, lasting 2h 6m. The incident has been resolved; the full update timeline is below.

Started
Apr 24, 2026, 06:39 AM UTC
Resolved
Apr 24, 2026, 08:46 AM UTC
Duration
2h 6m
Detected by Pingoru
Apr 24, 2026, 06:39 AM UTC

Affected components

DHLConnect

Update timeline

  1. identified Apr 24, 2026, 06:39 AM UTC

    The server of the carrier has an outage. They are working to deploy a fix as soon as possible.

  2. resolved Apr 24, 2026, 08:46 AM UTC

    This incident has been resolved.