ShippingEasy incident

Timeouts and gateway errors.

Notice Resolved View vendor source →

ShippingEasy experienced a notice incident on March 4, 2024 affecting app.shippingeasy.com and shippingeasy.com, lasting 43m. The incident has been resolved; the full update timeline is below.

Started
Mar 04, 2024, 11:30 PM UTC
Resolved
Mar 05, 2024, 12:13 AM UTC
Duration
43m
Detected by Pingoru
Mar 04, 2024, 11:30 PM UTC

Affected components

app.shippingeasy.comshippingeasy.com

Update timeline

  1. investigating Mar 04, 2024, 11:30 PM UTC

    We are investigating reports of timeouts and gateway errors that are being encountered when attempting to create labels and get rates.

  2. monitoring Mar 04, 2024, 11:45 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. investigating Mar 04, 2024, 11:48 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 05, 2024, 12:13 AM UTC

    This incident has been resolved.