ShipHawk incident

Investigating potential service interruption

Minor Resolved View vendor source →

ShipHawk experienced a minor incident on February 4, 2021 affecting TMS, lasting 1h 33m. The incident has been resolved; the full update timeline is below.

Started
Feb 04, 2021, 08:31 PM UTC
Resolved
Feb 04, 2021, 10:04 PM UTC
Duration
1h 33m
Detected by Pingoru
Feb 04, 2021, 08:31 PM UTC

Affected components

TMS

Update timeline

  1. investigating Feb 04, 2021, 08:31 PM UTC

    We are currently investigating reports of a potential service interruption with access to the ShipHawk Dashboard. We apologize for any inconvenience and will post another update as soon as we learn more.

  2. resolved Feb 04, 2021, 10:04 PM UTC

    The service interruption lasted from approximately 12:21pm to 12:35pm Pacific. An issue was discovered during a minor production deployment which was reverted. We apologize for any inconvenience and will investigate our options to mitigate similar incidents from occurring.