ShipHawk incident

Degraded response times with FedEx Web Services

Major Resolved View vendor source →

ShipHawk experienced a major incident on February 9, 2021 affecting FedEx Web Services, lasting 1h 53m. The incident has been resolved; the full update timeline is below.

Started
Feb 09, 2021, 09:23 PM UTC
Resolved
Feb 09, 2021, 11:16 PM UTC
Duration
1h 53m
Detected by Pingoru
Feb 09, 2021, 09:23 PM UTC

Affected components

FedEx Web Services

Update timeline

  1. investigating Feb 09, 2021, 09:23 PM UTC

    We are currently investigating this issue. It appears FedEx Web Services response times are performing slower than usual. For more information: https://www.shippingapimonitor.com/history.html?api=fedex

  2. investigating Feb 09, 2021, 09:58 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Feb 09, 2021, 10:49 PM UTC

    FedEx's Web Service response times appear to be returning to normal. We are continuing to monitor performance.

  4. resolved Feb 09, 2021, 11:16 PM UTC

    FedEx Web Services are operational.