ShipHawk incident

Investigating reported issue with Amazon prime shipping.

Notice Resolved View vendor source →

ShipHawk experienced a notice incident on March 11, 2021, lasting 17d 22h. The incident has been resolved; the full update timeline is below.

Started
Mar 11, 2021, 04:05 PM UTC
Resolved
Mar 29, 2021, 02:43 PM UTC
Duration
17d 22h
Detected by Pingoru
Mar 11, 2021, 04:05 PM UTC

Update timeline

  1. investigating Mar 11, 2021, 04:05 PM UTC

    We are investigating the issue.

  2. investigating Mar 16, 2021, 08:57 PM UTC

    A case has been opened with Amazon and is pending feedback. We will provide an update as soon as Amazon provides details to resolve this issue.

  3. resolved Mar 29, 2021, 02:43 PM UTC

    Rating and booking with Amazon Buy Shipping is now operational.