ShipHawk experienced a minor incident on July 21, 2021 affecting FedEx Web Services, lasting 4h 30m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Jul 21, 2021, 06:41 PM UTC
We are seeing a drop in performance with FedEx web services. If you need to ship immediately and have an alternative parcel provider, you can add a Shipping Policy to force packages to go out with that alternative carrier. Contact support if you would like help setting up a Shipping Policy to force an alternate carrier selection in the interim. To monitor FedEx on your own, you can go to https://www.shippingapimonitor.com/history.html?api=fedex
- monitoring Jul 21, 2021, 08:58 PM UTC
FedEx web services appear to be operational. We will continue to monitor the situation. To monitor yourself, go to: https://www.shippingapimonitor.com/history.html?api=fedex
- resolved Jul 21, 2021, 11:12 PM UTC
FedEx web services are operating at normal response times.