ShipHawk incident

FedEx Web Services returns rates intermittently

Minor Resolved View vendor source →

ShipHawk experienced a minor incident on December 9, 2021 affecting FedEx Web Services, lasting 4h 53m. The incident has been resolved; the full update timeline is below.

Started
Dec 09, 2021, 04:02 PM UTC
Resolved
Dec 09, 2021, 08:56 PM UTC
Duration
4h 53m
Detected by Pingoru
Dec 09, 2021, 04:02 PM UTC

Affected components

FedEx Web Services

Update timeline

  1. investigating Dec 09, 2021, 04:02 PM UTC

    We are seeing FedEx rate responses returning intermittently. Other carrier services, like UPS and USPS are operational and performing as expected. We are investigating this issue.

  2. resolved Dec 09, 2021, 08:56 PM UTC

    FedEx web services are operating normally. This incident is resolved.