ShipHawk experienced a critical incident on February 17, 2022 affecting Oracle NetSuite SuiteApp, lasting 3h 39m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 17, 2022, 07:34 PM UTC
Oracle NetSuite is experiencing an incident related to APIs which is directly impacting communication between ShipHawk and NetSuite. We are investigating the impact and will provide updates as we learn more. To stay up to date with this incident, see: https://status.netsuite.com/incidents/sn1hlv7zhzz5
- monitoring Feb 17, 2022, 08:27 PM UTC
NetSuite has updated their status page to inform all customers that the incident has been resolved. We are continuing to monitor the status. "We have resolved the issue affecting SuiteTalk and SuiteAnalytics Connect in Multiple Regions. Customer Impact: Customers may have experienced a degradation of service when using SuiteTalk and SuiteAnalytics Connect. If you are still experiencing issues, please contact NetSuite Customer Support through your standard method. Start Time: February 17, 10:32 AM PST End Time: February 17, 10:57 AM PST"
- resolved Feb 17, 2022, 11:13 PM UTC
This incident has been resolved. For more details, see https://status.netsuite.com/incidents/sn1hlv7zhzz5