ShipHawk incident

Investigating issue with login

Minor Resolved View vendor source →

ShipHawk experienced a minor incident on April 27, 2022 affecting ShipHawk Website, lasting 51m. The incident has been resolved; the full update timeline is below.

Started
Apr 27, 2022, 07:38 PM UTC
Resolved
Apr 27, 2022, 08:30 PM UTC
Duration
51m
Detected by Pingoru
Apr 27, 2022, 07:38 PM UTC

Affected components

ShipHawk Website

Update timeline

  1. identified Apr 27, 2022, 07:38 PM UTC

    Some customers have reported they are unable to access the application when using the "Sign In" button from the ShipHawk homepage: https://shiphawk.com We are currently investigating this issue. In the meantime, you can go to: https://shiphawk.com/app/sign-in to access your account. The ShipHawk Application and API are fully operational.

  2. monitoring Apr 27, 2022, 07:50 PM UTC

    You can now login from the homepage or by navigating directly to the sign in page: https://shiphawk.com/app/sign-in

  3. resolved Apr 27, 2022, 08:30 PM UTC

    This incident has been resolved.