ShipHawk incident

Investigating intermittent issue with logging in

Minor Resolved View vendor source →

ShipHawk experienced a minor incident on June 21, 2022 affecting TMS, lasting 1h 11m. The incident has been resolved; the full update timeline is below.

Started
Jun 21, 2022, 03:45 PM UTC
Resolved
Jun 21, 2022, 04:57 PM UTC
Duration
1h 11m
Detected by Pingoru
Jun 21, 2022, 03:45 PM UTC

Affected components

TMS

Update timeline

  1. investigating Jun 21, 2022, 03:45 PM UTC

    We are currently investigating an issue where some customers are reporting that they cannot log in.

  2. resolved Jun 21, 2022, 04:57 PM UTC

    This incident has been resolved. A post mortem will be made available on this status page on Friday 24 June 2022. Customer impact: Some customers were unable to log into ShipHawk during this time. Start Time: 8:10am Pacific Time End Time: 9:15am Pacific Time