ShipHawk experienced a notice incident on September 13, 2023 affecting Shipping APIs and TMS, lasting 1h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Shipping APIsTMS
Update timeline
- investigating Sep 13, 2023, 09:26 PM UTC
We are currently experiencing a partial API disruption. Our team is working to identify the root cause and implement a solution. Further details will be provided shortly.
- investigating Sep 13, 2023, 09:29 PM UTC
API services are fully restored now. The team is still investigating the root cause and is actively monitoring it.
- resolved Sep 13, 2023, 10:42 PM UTC
The incident is now fully resolved.