ShipHawk incident

USPS - slower response times

Minor Resolved View vendor source →

ShipHawk experienced a minor incident on March 8, 2024 affecting USPS via Pitney Bowes and USPS via Endicia, lasting 2h 20m. The incident has been resolved; the full update timeline is below.

Started
Mar 08, 2024, 06:20 PM UTC
Resolved
Mar 08, 2024, 08:40 PM UTC
Duration
2h 20m
Detected by Pingoru
Mar 08, 2024, 06:20 PM UTC

Affected components

USPS via Pitney BowesUSPS via Endicia

Update timeline

  1. monitoring Mar 08, 2024, 06:20 PM UTC

    Our monitoring systems show that USPS APIs are responding slower than usual for some accounts. We will continue to monitor the situation.

  2. monitoring Mar 08, 2024, 06:34 PM UTC

    The incident is reported on Endicia Status page - https://status.endicia.com/

  3. resolved Mar 08, 2024, 08:40 PM UTC

    Resolved by USPS