ShipHawk experienced a notice incident on March 11, 2025 affecting Shipping APIs and sh-default, lasting 10h 41m. The incident has been resolved; the full update timeline is below.
Affected components
Shipping APIssh-default
Update timeline
- investigating Mar 11, 2025, 11:52 AM UTC
Some customers are experiencing slowness with the rating API. Our team is actively investigating the issue. We will provide updates as we learn more.
- monitoring Mar 11, 2025, 12:00 PM UTC
The issue causing slowness in the rating API has been identified and resolved.
- resolved Mar 11, 2025, 10:34 PM UTC
This incident has been resolved.