shipcloud incident

DHL Returns API performance degraded

Minor Resolved View vendor source →

shipcloud experienced a minor incident on November 29, 2022 affecting DHL, lasting 16h 30m. The incident has been resolved; the full update timeline is below.

Started
Nov 29, 2022, 03:45 PM UTC
Resolved
Nov 30, 2022, 08:15 AM UTC
Duration
16h 30m
Detected by Pingoru
Nov 29, 2022, 03:45 PM UTC

Affected components

DHL

Update timeline

  1. identified Nov 29, 2022, 03:45 PM UTC

    The DHL Returns API currently shows unusually long response times.

  2. resolved Nov 30, 2022, 10:51 AM UTC

    This incident has been resolved.