shipcloud experienced a critical incident on May 7, 2026 affecting API (api.shipcloud.io) and WebUI (app.shipcloud.io), lasting 21m. The incident has been resolved; the full update timeline is below.
Affected components
API (api.shipcloud.io)WebUI (app.shipcloud.io)
Update timeline
- investigating May 07, 2026, 06:34 AM UTC
We are currently investigating this issue.
- resolved May 07, 2026, 06:55 AM UTC
This incident has been resolved.