shipcloud experienced a major incident on March 13, 2024 affecting DPD, lasting 15h 47m. The incident has been resolved; the full update timeline is below.
Affected components
DPD
Update timeline
- monitoring Mar 13, 2024, 03:49 PM UTC
The DPD webservices are currently running into timeouts. We're monitoring the situation. ##### # Dear customer, # # Because of a malfunction our Web Services are temporarily not available. # We are working as fast as we can to correct the problem, but at the moment it is not yet possible to say exactly when the normal service will be restored. # # We will inform you by email as soon as the malfunction has been corrected, and apologize for any inconvenience. # # If you have any questions please contact us. # # With best regards # # Your DPD Team
- resolved Mar 14, 2024, 07:36 AM UTC
This incident has been resolved.