shipcloud incident

shipcloud app and API performance

Minor Resolved View vendor source →

shipcloud experienced a minor incident on December 7, 2022 affecting API (api.shipcloud.io) and WebUI (app.shipcloud.io), lasting 6h 29m. The incident has been resolved; the full update timeline is below.

Started
Dec 07, 2022, 09:29 AM UTC
Resolved
Dec 07, 2022, 03:59 PM UTC
Duration
6h 29m
Detected by Pingoru
Dec 07, 2022, 09:29 AM UTC

Affected components

API (api.shipcloud.io)WebUI (app.shipcloud.io)

Update timeline

  1. investigating Dec 07, 2022, 09:29 AM UTC

    We are investigating reports of degraded performance.

  2. monitoring Dec 07, 2022, 12:40 PM UTC

    We fixed the issue and are returning to normal operation. Tracking updates will be delayed while we work through some backlog.

  3. resolved Dec 07, 2022, 03:59 PM UTC

    This incident has been resolved.