shipcloud incident

DHL CIG Web Service: Partially Degraded Performance

Minor Resolved View vendor source →

shipcloud experienced a minor incident on March 17, 2023 affecting DHL, lasting 1h 44m. The incident has been resolved; the full update timeline is below.

Started
Mar 17, 2023, 11:16 AM UTC
Resolved
Mar 17, 2023, 01:00 PM UTC
Duration
1h 44m
Detected by Pingoru
Mar 17, 2023, 11:16 AM UTC

Affected components

DHL

Update timeline

  1. monitoring Mar 17, 2023, 11:16 AM UTC

    The DHL CIG (Customer Integration Gateway) Web Service is partially slow (slower than 5s) in responding to our requests. We received the following information from DHL: > Guten Tag, > > seit ca. 10:00 Uhr treten Störungen bei den Retoure API auf. Wir informieren Sie, sobald die Störung behoben ist. > > Mit freundlichen Grüßen > Ihr Entwicklerportal Post & Paket Team > > --------------------------- > > Good day, > > since about 10:00 a.m., there have been disruptions in the returns API. We will inform you as soon as the disruption has been resolved. > > Sincerely > Your Developer Portal Team Post & Paket

  2. resolved Mar 17, 2023, 01:00 PM UTC

    This incident has been resolved.