shipcloud incident

Issues with shipments on shipcloud contracts

Major Resolved View vendor source →

shipcloud experienced a major incident on July 3, 2023 affecting API (api.shipcloud.io) and WebUI (app.shipcloud.io), lasting 1h 56m. The incident has been resolved; the full update timeline is below.

Started
Jul 03, 2023, 07:38 AM UTC
Resolved
Jul 03, 2023, 09:34 AM UTC
Duration
1h 56m
Detected by Pingoru
Jul 03, 2023, 07:38 AM UTC

Affected components

API (api.shipcloud.io)WebUI (app.shipcloud.io)

Update timeline

  1. investigating Jul 03, 2023, 07:38 AM UTC

    We are experiencing issues regarding shipments created with shipcloud contracts. We are investigating the Issue and will provide updates as we get them

  2. resolved Jul 03, 2023, 09:34 AM UTC

    This incident has been resolved.