shipcloud incident

DPD Iloxx: Create shipment errors

Major Resolved View vendor source →

shipcloud experienced a major incident on April 11, 2024 affecting API (api.shipcloud.io) and WebUI (app.shipcloud.io) and 1 more component, lasting 4d 3h. The incident has been resolved; the full update timeline is below.

Started
Apr 11, 2024, 09:55 AM UTC
Resolved
Apr 15, 2024, 01:25 PM UTC
Duration
4d 3h
Detected by Pingoru
Apr 11, 2024, 09:55 AM UTC

Affected components

API (api.shipcloud.io)WebUI (app.shipcloud.io)Iloxx

Update timeline

  1. identified Apr 11, 2024, 09:55 AM UTC

    We're currently investigating errors on shipment creation with the DPD Iloxx webservice.

  2. resolved Apr 15, 2024, 01:25 PM UTC

    This incident has been resolved.