shipcloud experienced a major incident on May 7, 2024 affecting DHL, lasting 4h 9m. The incident has been resolved; the full update timeline is below.
Affected components
DHL
Update timeline
- identified May 07, 2024, 06:47 AM UTC
The DHL CIG (Customer Integration Gateway) is currently unavailable. We will provide updates when we have them.
- monitoring May 07, 2024, 07:38 AM UTC
We're observing a return to regular performance. We'll continue to monitor the situation.
- identified May 07, 2024, 07:59 AM UTC
The DHL CIG (Customer Integration Gateway) is unavailable again. We will provide updates when we have them.
- resolved May 07, 2024, 10:56 AM UTC
This incident has been resolved.