Sherpany Outage History

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Sherpany had 10 outages in the last 2 years totaling 48h 50m of downtime, averaging 0.4 incidents per month.

There were 10 Sherpany outages since March 3, 2025 totaling 48h 50m of downtime. Each is summarised below. Incident details, duration, and resolution information.

Source: status.sherpany.com

Minor October 1, 2026

SMS codes not delivered to Austrian mobile phones

Detected by Pingoru
Oct 01, 2026, 08:15 AM UTC
Resolved
Oct 02, 2026, 07:42 AM UTC
Duration
23h 26m
Affected: Twilio SMS
Timeline · 3 updates
  1. investigating Oct 01, 2026, 08:15 AM UTC

    We are currently investigating this issue.

  2. identified Oct 01, 2026, 11:37 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Oct 02, 2026, 07:42 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice August 13, 2026

Sherpany outage

Detected by Pingoru
Aug 13, 2026, 08:52 AM UTC
Resolved
Aug 13, 2026, 11:58 AM UTC
Duration
3h 6m
Affected: Sherpany ApplicationSherpany API
Timeline · 2 updates
  1. monitoring Aug 13, 2026, 08:52 AM UTC

    A fix has been implemented and we are monitoring the results.

  2. resolved Aug 13, 2026, 11:58 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical July 21, 2026

Sherpany Website service disruption

Detected by Pingoru
Jul 21, 2026, 08:55 AM UTC
Resolved
Jul 21, 2026, 12:33 PM UTC
Duration
3h 37m
Affected: Sherpany Application
Timeline · 4 updates
  1. investigating Jul 21, 2026, 08:55 AM UTC

    We are currently investigating this issue.

  2. identified Jul 21, 2026, 09:03 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 21, 2026, 09:10 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 21, 2026, 12:33 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 6, 2026

Sherpany document load/upload issues

Detected by Pingoru
Jul 06, 2026, 09:07 AM UTC
Resolved
Jul 06, 2026, 11:37 AM UTC
Duration
2h 29m
Affected: Sherpany Application
Timeline · 4 updates
  1. identified Jul 06, 2026, 09:07 AM UTC

    We are aware of intermittent issues affecting file loading and uploads. The issue has been identified and fix is being implemented.

  2. monitoring Jul 06, 2026, 10:59 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Jul 06, 2026, 10:59 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jul 06, 2026, 11:37 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 13, 2026

Sherpany document upload issue

Detected by Pingoru
Mar 13, 2026, 03:14 PM UTC
Resolved
Mar 14, 2026, 02:09 AM UTC
Duration
10h 54m
Affected: Sherpany Application
Timeline · 4 updates
  1. investigating Mar 13, 2026, 03:14 PM UTC

    We are aware of intermittent issues affecting file uploads and are actively investigating.

  2. identified Mar 14, 2026, 01:16 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 14, 2026, 02:03 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 14, 2026, 02:09 AM UTC

    The issue has been resolved.

Read the full incident report →

Critical February 15, 2026

Sherpany Application outage

Detected by Pingoru
Feb 15, 2026, 04:52 PM UTC
Resolved
Feb 15, 2026, 05:11 PM UTC
Duration
18m
Affected: Sherpany ApplicationSherpany API
Timeline · 3 updates
  1. investigating Feb 15, 2026, 04:52 PM UTC

    We are currently investigating this issue.

  2. monitoring Feb 15, 2026, 05:04 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 15, 2026, 05:11 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical January 30, 2026

Sherpany Application not loading

Detected by Pingoru
Jan 30, 2026, 11:52 AM UTC
Resolved
Jan 30, 2026, 12:03 PM UTC
Duration
10m
Affected: Sherpany Application
Timeline · 3 updates
  1. investigating Jan 30, 2026, 11:52 AM UTC

    We are currently investigating this issue.

  2. monitoring Jan 30, 2026, 12:01 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 30, 2026, 12:03 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical December 5, 2025

Futurae outage due to the Cloudflare incident

Detected by Pingoru
Dec 05, 2025, 09:19 AM UTC
Resolved
Dec 05, 2025, 09:59 AM UTC
Duration
40m
Affected: Futurae 2FA application
Timeline · 2 updates
  1. identified Dec 05, 2025, 09:19 AM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Dec 05, 2025, 09:59 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 30, 2025

Service Disruption: Email Delays

Detected by Pingoru
Sep 30, 2025, 03:45 PM UTC
Resolved
Sep 30, 2025, 06:06 PM UTC
Duration
2h 20m
Affected: Sherpany Application
Timeline · 3 updates
  1. identified Sep 30, 2025, 03:45 PM UTC

    Email delivery from Sherpany is currently delayed. Our service provider is investigating the issue.

  2. monitoring Sep 30, 2025, 05:48 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 30, 2025, 06:06 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical March 3, 2025

Sherpany application outage

Detected by Pingoru
Mar 03, 2025, 06:08 AM UTC
Resolved
Mar 03, 2025, 07:52 AM UTC
Duration
1h 44m
Affected: Sherpany ApplicationSherpany API
Timeline · 4 updates
  1. investigating Mar 03, 2025, 06:33 AM UTC

    We are currently investigating this issue.

  2. investigating Mar 03, 2025, 06:33 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Mar 03, 2025, 07:38 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 03, 2025, 07:52 AM UTC

    This incident has been resolved.

Read the full incident report →