SharpSpring incident

Upstream Web Connectivity Issues and Application Loading Delays

Major Resolved View vendor source →

SharpSpring experienced a major incident on June 12, 2025 affecting SharpSpring Application, lasting 2h 5m. The incident has been resolved; the full update timeline is below.

Started
Jun 12, 2025, 07:04 PM UTC
Resolved
Jun 12, 2025, 09:10 PM UTC
Duration
2h 5m
Detected by Pingoru
Jun 12, 2025, 07:04 PM UTC

Affected components

SharpSpring Application

Update timeline

  1. investigating Jun 12, 2025, 07:04 PM UTC

    We are currently investigating issues with accessing the application. We are working to resolve this as quickly as possible.

  2. monitoring Jun 12, 2025, 08:43 PM UTC

    Out team has confirmed that the third-party providers causing issues accessing the application have been restored. We will continue to monitor site performance to ensure all areas of the application are fully accessible to all users.

  3. resolved Jun 12, 2025, 09:10 PM UTC

    Our team has continued monitoring the site and confirmed that all pages are accessible. If you continue to experience issues accessing the application please reach out to Support.