SharpSpring incident

Lead Gen Application Login Page Unavailable

Notice Resolved View vendor source →

SharpSpring experienced a notice incident on August 2, 2023 affecting SharpSpring Application, lasting 2h 3m. The incident has been resolved; the full update timeline is below.

Started
Aug 02, 2023, 05:27 PM UTC
Resolved
Aug 02, 2023, 07:31 PM UTC
Duration
2h 3m
Detected by Pingoru
Aug 02, 2023, 05:27 PM UTC

Affected components

SharpSpring Application

Update timeline

  1. investigating Aug 02, 2023, 05:27 PM UTC

    Our team has received reports of customers being unable to access the application to log in. Our team is aware of the issues and is working to restore login and platform access as quickly as possible.

  2. resolved Aug 02, 2023, 07:31 PM UTC

    After further investigation it has been determined that this was internal and everything is operational.