SharpSpring experienced a major incident on January 16, 2024 affecting Social Media Posting, lasting 21h 47m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jan 16, 2024, 05:33 PM UTC
Our team has received reports that LinkedIn posts are not publishing and are providing error messages when attempting to post. Our engineering team is working to address this behavior as quickly as possible. We will continue to post updates about LinkedIn posting here.
- identified Jan 16, 2024, 09:58 PM UTC
Our team is continuing to work on a fix for LinkedIn posting. We do not have further updates at this time, but we will continue to share updates on LinkedIn posting to this page.
- resolved Jan 17, 2024, 03:21 PM UTC
Our team has released an update to our LinkedIn integration. Posting is now working for LinkedIn. Any posts that have already failed will not publish, but any scheduled should publish successfully. If you continue to experience any issues with LinkedIn posting, please contact our support team.