Sharetribe incident

Elevated latency in Flex API

Minor Resolved View vendor source →

Sharetribe experienced a minor incident on September 16, 2020 affecting Marketplace API and Integration API, lasting 57m. The incident has been resolved; the full update timeline is below.

Started
Sep 16, 2020, 08:54 AM UTC
Resolved
Sep 16, 2020, 09:52 AM UTC
Duration
57m
Detected by Pingoru
Sep 16, 2020, 08:54 AM UTC

Affected components

Marketplace APIIntegration API

Update timeline

  1. investigating Sep 16, 2020, 08:54 AM UTC

    We're investigating elevated API response latency in Flex API.

  2. investigating Sep 16, 2020, 09:10 AM UTC

    We've deployed mitigation and latency has normalized.

  3. resolved Sep 16, 2020, 09:52 AM UTC

    The issue has been resolved and all APIs are operating normally.