Sharetribe incident

Elevated latency

Major Resolved View vendor source →

Sharetribe experienced a major incident on February 28, 2021 affecting Marketplace API and Integration API and 1 more component, lasting 36m. The incident has been resolved; the full update timeline is below.

Started
Feb 28, 2021, 09:05 PM UTC
Resolved
Feb 28, 2021, 09:41 PM UTC
Duration
36m
Detected by Pingoru
Feb 28, 2021, 09:05 PM UTC

Affected components

Marketplace APIIntegration APIAuthentication API

Update timeline

  1. identified Feb 28, 2021, 09:05 PM UTC

    We're experiencing elevated latency due to unexpected high load and are increasing capacity.

  2. monitoring Feb 28, 2021, 09:19 PM UTC

    We've increased our capacity and are seeing API response latency going back to normal.

  3. monitoring Feb 28, 2021, 09:23 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Feb 28, 2021, 09:41 PM UTC

    This incident has been resolved.