Sharetribe experienced a major incident on January 27, 2022 affecting Marketplace API and Integration API, lasting 28m. The incident has been resolved; the full update timeline is below.
Affected components
Marketplace APIIntegration API
Update timeline
- investigating Jan 27, 2022, 08:13 AM UTC
The processing of background jobs is impaired and we're working through a backlog of jobs. Activities such as sending emails and automatic transaction transitions are affected.
- monitoring Jan 27, 2022, 08:30 AM UTC
We have identified the issue and the backlog of jobs is processed. We are monitoring to confirm and working on fixing a blind spot in our monitoring that prevented us from noticing the issue in a timely manner.
- resolved Jan 27, 2022, 08:42 AM UTC
The issue is now resolved. We've updated our monitoring to catch such incidents early.