Sharetribe incident

Marketplace API high request error rate

Critical Resolved View vendor source →

Sharetribe experienced a critical incident on March 2, 2022 affecting Marketplace API, lasting 19m. The incident has been resolved; the full update timeline is below.

Started
Mar 02, 2022, 03:34 PM UTC
Resolved
Mar 02, 2022, 03:53 PM UTC
Duration
19m
Detected by Pingoru
Mar 02, 2022, 03:34 PM UTC

Affected components

Marketplace API

Update timeline

  1. investigating Mar 02, 2022, 03:34 PM UTC

    We are currently investigating this issue.

  2. monitoring Mar 02, 2022, 03:37 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 02, 2022, 03:53 PM UTC

    The Marketplace API was unable to process requests due to temporary issue with an internal service. All APIs are operating normally now.