Sharetribe incident

Elevated error rates when interacting with Stripe API

Notice Resolved View vendor source →

Sharetribe experienced a notice incident on August 18, 2022, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 18, 2022, 12:25 PM UTC
Resolved
Aug 18, 2022, 11:00 AM UTC
Duration
—
Detected by Pingoru
Aug 18, 2022, 12:25 PM UTC

Update timeline

  1. resolved Aug 18, 2022, 12:25 PM UTC

    At 10:50:40 UTC, we saw elevated error rates when the system interacted with Stripe API. We assume this was caused by recent code changes, which are now rolled back. The rollback was completed at 12:24:25 UTC. We continue investigating the root cause.