Sharetribe incident

Delay in search indexing

Minor Resolved View vendor source →

Sharetribe experienced a minor incident on November 19, 2022 affecting Marketplace API and Integration API, lasting 4m. The incident has been resolved; the full update timeline is below.

Started
Nov 19, 2022, 07:55 AM UTC
Resolved
Nov 19, 2022, 07:59 AM UTC
Duration
4m
Detected by Pingoru
Nov 19, 2022, 07:55 AM UTC

Affected components

Marketplace APIIntegration API

Update timeline

  1. investigating Nov 19, 2022, 07:55 AM UTC

    We are currently investigating this issue.

  2. identified Nov 19, 2022, 07:56 AM UTC

    Our data indexing pipeline is experiencing higher load than expected and there is delay in processing data. Listing and user search APIs may not return up-to-date matches.

  3. resolved Nov 19, 2022, 07:59 AM UTC

    All data has been indexed and is up-to-date.