Sharetribe incident

Delay in search indexing

Major Resolved View vendor source →

Sharetribe experienced a major incident on April 20, 2023 affecting Marketplace API and Integration API, lasting 55m. The incident has been resolved; the full update timeline is below.

Started
Apr 20, 2023, 02:45 AM UTC
Resolved
Apr 20, 2023, 03:40 AM UTC
Duration
55m
Detected by Pingoru
Apr 20, 2023, 02:45 AM UTC

Affected components

Marketplace APIIntegration API

Update timeline

  1. investigating Apr 20, 2023, 02:45 AM UTC

    Search indexing is experiencing delays, listing queries may not match against most recent data.

  2. identified Apr 20, 2023, 02:58 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 20, 2023, 03:22 AM UTC

    Fix is implemented and indexing process is catching up with the data. This process may still take a while.

  4. monitoring Apr 20, 2023, 03:32 AM UTC

    The indexing process is catching up, there is currently approximately 30 minutes of unindexed data.

  5. resolved Apr 20, 2023, 03:40 AM UTC

    This incident has been resolved.